Frequently Asked Questions
2.00pm – unless the room is available. Just give us a call prior to your arrival to see if you can check in earlier.
Yes, please give us a call on 07 4922 8322 if you will be arriving after 5pm weekdays, After 3pm Saturdays or After 1pm Sundays and we can arrange access to our key safe.
We have some undercover parking allocated to most Studio and Townhouses in our motel block. Our Apartment block has 50% undercover and 50% open parking, plus we have heaps of free street parking directly out the front of the property.
Yes, all rooms at Cityville Luxury Apartments and Motel are non-smoking
No, but we will happily recommend some good restaurants within 10 minutes walk of Cityville Luxury Apartments and Motel.
We have free wireless internet.
Yes, we have a large outdoor covered BBQ area with a fridge and benches along with a TV.
5 minutes by car to Stockland Shopping Centre with over 100 shops including Big W, & Kmart, PLUS Woolworths and Coles and 2 minutes to the CBD shopping precinct.
Cityville Luxury Apartments are within 5-10 minutes by car of number of restaurants and fast food outlets including Pizza Hut, McDonalds, Subway, Hungry Jacks, Red Rooster, Domino’s Pizza, Chinese, Indian, Thai and Mexican. We are 10 mins walking distance to the sports club, Italian, Steak and Indian plus more.
Cancellations must be made at least 48 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.
Credit card details are required to secure room booking.
Daily housekeeping services are not included in your rate. For stays of 7+ days we do a full linen & towel change weekly. Should you require cleaning services or additional supplies during your stay please see Reception who will be happy to assist.